Shipping policy

SHIPPING

Orders ship within 2 to 3 business days. The available options are shown at checkout: in-store pickup at the workshop, delivery within Canada and to the United States, or eligible international services. The transit times below are estimates, in business days, and may vary by destination and carrier. Delivery times may vary due to circumstances beyond our control. Delivery times do not include weekends or statutory holidays. Please note that, unfortunately, Makeloo Studio cannot be held responsible for parcels that do not arrive. International orders may be subject to customs duties and fees.

Gift cards do not count toward the cart total eligible for free shipping.

Canada

Orders under $100.00 CAD before taxes: Standard $14.90 CAD (3 to 9 business days), Express $22.90 CAD (1 to 2 business days), or VIP Delivery $25.00 CAD. Orders of $100.00 CAD or more before taxes: free Standard shipping.

United States

Orders under $100.00 CAD before taxes: Standard International $22.90 CAD (4 to 8 business days), Express International $34.90 CAD (2 to 3 business days), or VIP $29.90 CAD. Orders of $100.00 CAD or more before taxes: free Standard International shipping. Availability depends on the delivery address entered at checkout.

Other international destinations

Available services and rates are calculated at checkout based on the destination and carrier. If no tracked service is available or if additional fees apply, we will contact you before processing your order.

The fees and options that apply are those shown at checkout.