Terms & Conditions

Makeloo Studio | General conditions

Please take a moment to review our policies below. We reserve the right to update or modify these policies anytime and encourage you to review them whenever you use our site. Read the privacy policy here.

TERMS AND CONDITIONS OF USE

GENERAL TERMS AND CONDITIONS

These terms and conditions govern the use of this makeloo.com website (the “Site”), which is owned and operated by Makelo Studio S.E.N.C. By using this Site, you indicate that you have read and understood the Terms of Use and agree to abide by them at all times.

ACCOUNTS

By creating an account on our Site, you agree to the following:

You are solely responsible for your account and for maintaining the security and confidentiality of your account, including any passwords or other sensitive information associated with your account and

All personal information you provide through your account is current, accurate and true, and you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you use our Site illegally or violate any acceptable terms of use.

SALES OF GOODS

This document governs the sale of goods made available on our Site.

The following goods are available on our Site:

Wools, fibres and yarns

knitting and crochet accessories

knitting parts

The goods related to this document are the goods displayed on our Site when you access it. This includes all products listed as out of stock. Any information, descriptions, or images we provide about our goods are described and presented as accurately as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of every product we provide. You agree to purchase these goods at your own risk.

We reserve the right to modify, reject or cancel your order when necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount paid. You agree that you are responsible for monitoring your payment method to verify receipt of any refund.

PAYMENTS

See our payment methods page for details.

By providing us with your payment details, you confirm that you have authorized the use of and access to the payment instrument you have chosen to use and authorize us to charge the amount due to that payment method.

If we consider that your payment has violated any law or our terms of use, we reserve the right to cancel your transaction.

SHIPPING AND DELIVERY

See our shipping policy for details.

You are responsible for paying these duties and taxes. Don't hesitate to contact your local customs office for more information before purchasing. We are not responsible for paying these duties or taxes and are not liable for any failure on your part to pay them.

You must provide us with an accurate delivery address, including the recipient's name. We are not responsible for delivering your goods to the wrong address or person because you provided inaccurate or incomplete information.

CONSUMER PROTECTION ACT

Where the Consumer Protection Act, or any other consumer protection legislation in your jurisdiction, applies and cannot be excluded, these Terms and Conditions do not limit your statutory rights and remedies under such legislation. These Terms and Conditions shall be read subject to the mandatory provisions of such legislation. In the event of any conflict between these Terms and Conditions and such legislation, the mandatory provisions of such legislation shall apply.

LIMITATION OF LIABILITY

Espace Tricot Inc. and its staff will not be held liable for any actions, claims, losses, liabilities and expenses, including legal fees, resulting from your use of the Site.

INDEMNITY

Except where prohibited by law, by using this site, you hereby indemnify and hold harmless Makeloo Studio S.E.N.C. and its employees from and against any actions, claims, losses, damages, liabilities and expenses, including legal fees, resulting from your use of our site or your breach of these terms and conditions.

APPLICABLE LAWS

This document is governed by the laws of the Province of Quebec.

DIVISIBILITY

If, at any time, any of the provisions outlined in this document are found to be inconsistent with or invalid under applicable law, such provisions shall be deemed null and void and shall be removed from this document. All other provisions shall remain unaffected by such laws, and the remainder of this document shall continue to be considered valid.

MODIFICATIONS

These terms and conditions may be amended from time to time to comply with the law and reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We recommend that our users check these terms and conditions from time to time to ensure that they are aware of any updates. If necessary, we will notify users by e-mail or post a notice on our site of changes to these terms and conditions.

CONTACT

Please get in touch with us if you have any questions or comments.

Our contact information is as follows

(450) 808-0428
contact@makeloo.com

824, rang de l’île Dupas
La-Visitation-de-l’île-Dupas, Quebec

You can pay using your credit card - we accept Visa, Mastercard and American Express - and this payment will be processed by Stripe, one of the most recognized names in online payments, with rigorous and complete security.

We also use PayPal, which allows you to complete your transaction using your credit card or PayPal balance.

We are a Canadian site, and all transactions are charged in Canadian dollars. Just so you know, if you purchase outside of Canada, your credit card company will convert the amount to your currency using the current international exchange rate plus potential fees depending on your credit card.

We will happily speak to you in person if you prefer to avoid entering your credit card information online. Please email us to set up your order details and arrange a contact: contact@makeloo.com

Free shipping for orders over $175 to. Canada and US !