Return Policy

All goods sold on our Site are non-refundable. We will only refund your order if we cannot fulfil it correctly due to an error.

We are happy to accept wire returns for store credit within 90 days of purchase if it is unused, is in its original condition and with the original receipt.

Please send your return to

A credit will be issued upon receipt of your return. Return shipping charges are non-refundable, unless your order has been filled incorrectly. We cannot assume responsibility for exchanged items lost or damaged in shipping.

Please note that we cannot accept exchanges or returns of needles, accessories, toiletries or sale items.

We reserve the right to update or modify these policies anytime and encourage you to review them whenever you use our site.