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This Privacy Policy describes how we collect, use, and share information on our site. We are committed to respecting the confidentiality of the personal information we collect.
This Privacy Policy does not apply to the practices of third parties that we do not own or control, including (but not limited to) our website provider, Lightspeed, and PayPal payment processing. You can reference their privacy policies to learn more about their practices.
Information we collect
We are committed to maintaining the security of your information. Our staff is trained to keep this information confidential and will only contact you about matters related to the provision of services relating to our store. To keep your information secure, we use SSL protocols and account logins. We do not have access to account passwords or credit card information.
Why we need your information and how we use it
We collect, use, and share your data for the following purposes:
Necessary cookies are used for the optimal operation of our website, including (but not limited to) creating accounts, processing orders, and providing statistics.
Information sharing and disclosure
We share your personal information for minimal reasons and in limited circumstances, such as:
How long will we store your information
We retain your personal information for as long as necessary to provide you with services as described in this Privacy Policy. However, we may also be required to retain this information to comply with legal and regulatory obligations, resolve disputes, and enforce agreements.
Transfers of personal information outside the EU
We are in Canada, so any information you provide is stored and accessed here. We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, your personal information may be transferred to a jurisdiction with data protection and government surveillance laws different from your jurisdiction.
Your rights
You have several rights about your personal information if you reside in certain territories, including the EU. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
• Change, restrict, delete. You may also have the right to change, restrict our use of, or delete your personal information. Apart from exceptional circumstances (where we must store data for legal reasons), we will generally delete your personal information upon request.
• Object. You can object to (i) us processing some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using it or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to contact us
You can reach us by email - contact@makeloo.com
Our address is 824, île Dupas Drive - La Visitation de l’île Dupas - J0K2P0 QC
We may update this privacy policy at any time.